During this COVID-19 pandemic, our highest priorities are the safety of our clients and caregivers, our continued ability to provide core and essential services to those in our care, and our support of our employees. Our leadership teams, including executives, directors, human resources, and risk management staff, as well as our external partners, continue to meet regularly to determine a course of action that ensures the health and safety of our clients, our caregivers, and our employees.
To read stories about how we are Adapting at DePaul, click here.
DePaul is following the guidance of our regulatory and licensing bodies. We are working to conduct home visits that minimize the risk of spreading COVID-19 while also allowing us to maintain our vital connections to those we serve.
Worker availability and on-call: With our organization’s use of remote work options, a client/caregiver’s assigned caseworker may not always be available. The on-call line remains available to clients/caregivers 24 hours a day, 7 days a week and a caseworker will always be available to respond. Due to the fluidity of this situation, we are planning for the possibility of increased crisis calls.
Support in times of crisis: This time of fear and uncertainty can add to the complexities of the work of our caregivers. In addition to our on-call availability for current caregivers, our Counseling Services program is also offering telehealth to current and new clients. Call the DePaul office nearest you to learn more.
Prospective caregivers needed: We continue to see an increased need for foster parents and sponsored residential providers. We are working diligently to find and approve high-quality, loving homes for children entering the foster care system and individuals with developmental disabilities using every virtual tool at our disposal. Reach out to a regional recruiter to learn more about becoming a foster parent or sponsored residential provider.
To all our partners—employees, caregivers, clients, referral sources, licensing bodies, donors, volunteers—we are grateful for your flexibility and understanding as we navigate the unknowns and complexities of this unprecedented public health issue. We will continue to be here for you under these difficult circumstances, helping and supporting one another as we go. We are committed to planning well, relying on good guidance and one another, executing well, and learning lessons as we go. Thank you for your ongoing trust in us.
*These plans are fluid and subject to change with limited notice.