Intensive Care Coordination Services
Intensive Care Coordination Services

Intensive Care Coordination Services

What is Intensive Care Coordination?

Within our Community-Based Services program, DePaul now offers Intensive Care Coordination (ICC) services. As part of the High Fidelity Wraparound (HFW) model, ICC provides a structured systems of care approach to care coordination specifically designed for youth and families at risk of out-of-home placement, or youth who are transitioning back into the home environment. Often these youth have the most complex and challenging behavioral and/or mental health needs.

ICC is an evidence-informed practice with indications of superior outcomes for youth who receive HFW services versus those who receive only traditional services. ICC utilizes the HFW approach as a process of care management that addresses behavioral and social needs of the youth and family holistically in order to develop self-efficacy. Youths and their families are integral to the HFW process, which gives them a “voice and choice” in taking ownership of their care by selecting their team members, developing their plans and goals, and choosing the delivery of services. The intensive care coordinator serves as the primary team facilitator who supports the family throughout the process, ensuring the family’s goal and vision are incorporated into the measurable plan to accomplish outcomes while honoring the family culture. The coordinator embodies a “do for, do with, cheer on” philosophy, with the goal of reversing the need for an out-of-home placement.

How Does It Work?

As part of the HFW model, ICC follows a structured, four-phase process, including Engagement and Team Preparation, Planning, Implementation, and Transition phases. Fidelity of the model recommends a commitment of 12 to 18 months for the maximum desired positive outcomes, which includes assisting the family in developing a natural supports system to help them better meet ongoing and future needs.

Goals of ICC Services

• Meet the stated needs prioritized by the youth and family.
• Improve the youth/family’s ability and confidence to manage their own services and supports.
• Develop or strengthen the youth/family’s natural support system over time.
• Integrate the work of all child-serving systems and natural supports into one streamlined plan.


At this time, ICC is only funded by local CSA teams. Youth must be at risk of out-of-home placement or in transition back into the home or community. Out-of-home placement could include residential treatment, group home, foster care, detention, or acute psychiatric hospitalization.

Currently DePaul offers Intensive Care Coordination services in the Southwest Virginia region.


For more information about ICC services at DePaul, please contact Molly McPike-Copenhaver at 276.623.0881 or

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